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My main account that has 2 factor with with phone number still doesn't work. I've reset the password, but it tells me the account needs activated to login.
edit: both accounts I can't get into have two factor on them. Guess their script didn't work for accounts with it.
2 Factor accounts still locked. Updated my support ticket with that info, but doubt anyone will see it before sometime next week.
the fix for all this is in the thread http://www.redguides.com/community/showthread.php/43423-The-way-to-unlock-your-unbaned-account?p=281686#post281686
2 factor may be a different matter but I assure you I have tested this and I know exactly what I am talking about.
Hey guys, I just wanted to let you know that one of the accounts I had that was banned and had a lost email account was unbanned. It took a while longer than the rest of my accounts, but without doing anything at all (no password reset or IP workaround) I was able to login and go back to playing as usual. Recheck your account!
sDB finally responded to the ticket with a form response since the agent didn't actually read the ticket. I opened a new ticket.
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Don't open a new ticket. I had the same thing happen to me. I responded to the same ticket explaining that my account was still locked. He had to to go in an reset my 2-Auth and disable it in order for me to get my account back.