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Not going to lie, I feel kinda bad for the DB employees. Because of this they now get to work 4th of july weekend doing something that will probably put them out of a job within a year if the source is true.
I doubt they'll work the weekend. Isn't DB's style.
A source with knowledge of the "internal conversations" tells me that DBG is not going to reverse the ban. They're going to unban accounts on a case-by-case basis, which will likely take weeks. This news is disheartening and frustrating, especially when noting that Daybreak recently began demanding your original credit card number and original CD key from 1999 as evidence of ownership, pieces of information that many of us no longer have.
"Is Redguides in any way affiliated with or representative of Daybreak in any authorized fashion or are they just a 3rd party RMT (Real money transaction) website. Unless it is specifically authorized by Daybreak, you would have no claim against Daybreak and shouldn' expect Daybreak to back transactions.
EQ's EULA states specifically AUTHORIZED."
Dayum that only took 2 mins to get brought up on forums.
I feel ya JackDaniels. Used codes on a 1999 and a 2003 account. They're actually logged in as of right now, so I'm in the middle of debating whether to pass out my plat and my old items that are no longer in game, or to let them die with my accounts...
Is anyone able to login to the website yet? I can't even login to a new account on their website. Geesh
that could just be a guide those in guide program can hide them self from all and can spy on you if you look like a robot they will then send a tell to verify your botting by not answering the tell. Guides show up as gm when you /who gm all they will show if not hiding so using the auto kick yourself plugin would be best when and if you are wanting to afk level which isnt allowed with this program its meant to be used by players at the computer. But if are going to do it please do use the plugins so auto kick yourself if a gm is to show up near you.
Ieaien said: ↑
"Has anybody gotten ANY response to their petitions yet?"
This is from another site. You guys are all farked. And so is this game because it must have lost thousands.
-----------------
Finally got an answer after several hours on the phone, they absolutely will not release my accounts even if I pay off the balance that would be owed for the chargebacks unless I can provide ID and the last 4 of the credit card that was used for the bad codes.
This answer came from the highest customer support person they had, so even if I purchased it in-game with krono or plat they would consider that a violation of game standards.
I proved who I was and offered to pay the balance in full for each account but they flat out refused unless I can provide the CC information of the person who issued the chargeback on the credit card.
Copy/paste from EQ forums
Ieaien said: ↑
"Has anybody gotten ANY response to their petitions yet?"
This is from another site. You guys are all farked. And so is this game because it must have lost thousands.
-----------------
Finally got an answer after several hours on the phone, they absolutely will not release my accounts even if I pay off the balance that would be owed for the chargebacks unless I can provide ID and the last 4 of the credit card that was used for the bad codes.
This answer came from the highest customer support person they had, so even if I purchased it in-game with krono or plat they would consider that a violation of game standards.
I proved who I was and offered to pay the balance in full for each account but they flat out refused unless I can provide the CC information of the person who issued the chargeback on the credit card.
Copy/paste from EQ forums
Wrong thread mate?
Ieaien said: ↑
"Has anybody gotten ANY response to their petitions yet?"
This is from another site. You guys are all farked. And so is this game because it must have lost thousands.
-----------------
Finally got an answer after several hours on the phone, they absolutely will not release my accounts even if I pay off the balance that would be owed for the chargebacks unless I can provide ID and the last 4 of the credit card that was used for the bad codes.
This answer came from the highest customer support person they had, so even if I purchased it in-game with krono or plat they would consider that a violation of game standards.
I proved who I was and offered to pay the balance in full for each account but they flat out refused unless I can provide the CC information of the person who issued the chargeback on the credit card.
Copy/paste from EQ forums
This is a notification from Daybreak Game Company.
We regret to inform you that the account name: XXXXX has been issued a warning due to a Community Standards violation. After reviewing our records, one of the characters on this account was found to have committed the following violations:
On Thursday, June 30th, Daybreak Games identified and suspended a number of accounts across EverQuest, EverQuest 2, PlanetSide 2 and DC Universe Online. These accounts had redeemed content via keys sold on third-party key selling sites. Those keys had been invalidated due to credit card chargebacks, which is often indicative of fraudulent purchases. Players should always beware of keys sold outside of Daybreak Games or our official affiliate partners like Steam.
Daybreak understands that some players may not have known that they were purchasing invalid keys. We will be reversing the suspensions through the holiday weekend so players can continue to play and enjoy our titles. However, we want to emphasize that players should be wary of any game keys purchased from sellers other than Daybreak or Steam, as those keys may not be valid, and we cannot provide any refunds for keys that were purchased from third-party sites.
We do not take situations like this lightly and are informing you that future incidences could result in further action against you, up to and including permanent account ban. You may view the full Terms of Service here: https://www.daybreakgames.com/terms-of-service
Thank you for your consideration,
Daybreak Games Support
This is a notification from Daybreak Game Company.
We regret to inform you that the account name: XXXXXXXhas been issued a warning due to a Community Standards violation. After reviewing our records, one of the characters on this account was found to have committed the following violations:
On Thursday, June 30th, Daybreak Games identified and suspended a number of accounts across EverQuest, EverQuest 2, PlanetSide 2 and DC Universe Online. These accounts had redeemed content via keys sold on third-party key selling sites. Those keys had been invalidated due to credit card chargebacks, which is often indicative of fraudulent purchases. Players should always beware of keys sold outside of Daybreak Games or our official affiliate partners like Steam.
Daybreak understands that some players may not have known that they were purchasing invalid keys. We will be reversing the suspensions through the holiday weekend so players can continue to play and enjoy our titles. However, we want to emphasize that players should be wary of any game keys purchased from sellers other than Daybreak or Steam, as those keys may not be valid, and we cannot provide any refunds for keys that were purchased from third-party sites.
We do not take situations like this lightly and are informing you that future incidences could result in further action against you, up to and including permanent account ban. You may view the full Terms of Service here: https://www.daybreakgames.com/terms-of-service
Thank you for your consideration,
Daybreak Games Support