What makes no sense to me, from a business perspective, is if for example my brother, who turned me on to EQ in early 1999, who was playing with his wife at the time, have long lost interest in it and gave me there accounts, which have always been gold since 99, could be banned. Why would they do that? It makes no sense. It would seem more logical that they are banning suspected account sales. It also seems they are banning for no 2 part confirmation which is in itself also rediculous! Unless they are sending an email to the original email addy from creation and no one is responding. Which, is also rediculous, hell i had accounts set up with the old rocketmail.com and what not back then...never would get that email you know. DBG needs to get on the fucking page and give the general public an address about wtf they are doing right now as far as their changes, why, and what everyone needs to do to make sure their accounts are in order. Not just ban first, with no info to the account holder, make the account holder then try to get ahold of them to find out why. HORRIBLE CUSTOMER SERVICE THERE! This should be post on the main Everquest webpage...and if I keep going, I just might !
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- Thread starter Dabzz
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I think it would be due time for EVERYONE who has had this done, as well as anyone worried about this happening to them, to send emails to someone in more of a position of authority at DBG regarding the absolute nonsense of these actions.. The fact that there are potentially hundreds of people that can be affected by this should be a somewhat head shaking moment at DBG when they see that they can and WILL lose the all the subs associated (for those that do sub) as well as the multiple purchases PER player of the new xpacs..
I wouldn't think a good business would have someone doing unrestricted activities such as this.... but then again, we are talking about DBG, and I've seen some truly fucking stupid moves...
So.. who would be THE best email for us to all send to? Because, it should be a coordinated effort, and sent to one person.. when they get the volume that we can provide.. I think they may see it for what it is...
I wouldn't think a good business would have someone doing unrestricted activities such as this.... but then again, we are talking about DBG, and I've seen some truly fucking stupid moves...
So.. who would be THE best email for us to all send to? Because, it should be a coordinated effort, and sent to one person.. when they get the volume that we can provide.. I think they may see it for what it is...
aspire2008
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There is no way to contact the higher ups unless you use private messaging on the EQ boards. And do you really think people like EQ1 producer or Holly cunt check their PM on the EQ boards. The best approach is like someone said, make alot of noise on Twitter and Facebook. They go out of their way to make it difficult for customers to contact them, so use T/F.
happydaisy
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I've tweeted at Columbus Nova and a few others about this.
If we could get like 5k+ shares on FB or retweets they'd most likely beg for everyone bussiness back and reason I say this.
Had issue with my cellular carries few years back over a warranty on a phone--they where complete assholes telling me they don't do refunds for non contract accounts.
Mfer I been in a contract for 3 years now just renewed last year. Went to social media and few IT forums I'm part of and started having everyone sharing how they where treating me.
This went on for about 2 weeks before I took it to social media. Within week had letter from pretty high up in my inbox asking me to call. They fixed it that day went to store got a new device and didn't have a bill for 6 months. Bad publicity is not what they want specially with this expansion coming out. Ban now watch how little it sells with no one left.
I'm in the middle of a big move, so I'm really wondering if me or my 15 or so accounts have been hit. I verified I was good in the very early stages that this was all going on, but haven't logged any of my guys in for a week or so now.
With that said, I agree with the social media bit. I had an issue with Samsung a few years ago where a TV I bought suddenly had pixels freezing (going white... looked like snow ALL THE TIME). They told me to f off, until I managed to do enough research that there were other people with the issue (there was a FB group) and they had found email addresses of people who would help. I emailed, and then suddenly a repair dude called me and said he was directed to do a one-time repair. The damn TV is still kickin, and it's been years. Hell, it lasted longer than my marriage to a crazy anti-social chick.
With that said, I agree with the social media bit. I had an issue with Samsung a few years ago where a TV I bought suddenly had pixels freezing (going white... looked like snow ALL THE TIME). They told me to f off, until I managed to do enough research that there were other people with the issue (there was a FB group) and they had found email addresses of people who would help. I emailed, and then suddenly a repair dude called me and said he was directed to do a one-time repair. The damn TV is still kickin, and it's been years. Hell, it lasted longer than my marriage to a crazy anti-social chick.
Just lost a new account that was created when they did the most recent batch of free heroics.
It never had CC info, never did RMT, unlikely it's an afk play ban
the only thing I can think of is that because I may have used a vpn when creating it, they think it changed hands...
opened a ticket, we'll see what they say
It never had CC info, never did RMT, unlikely it's an afk play ban
the only thing I can think of is that because I may have used a vpn when creating it, they think it changed hands...
opened a ticket, we'll see what they say
Are you guys getting kicked out of game and then banned or are you just relogging to find yourself banned. I have all my guys logged in and really don?t want to log them out. Guess I could try logging into my account on the regular eq page. Would it give me a message if I was banned there?
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I was thinking about that - but with all of the frequent server crashes lately... heh good luck
Using the patcher and trying to login gives you the "banned" message before you get to server select. You could try that.
the patcher bypass gives you a message about "needing a subscription" or something like that if you're banned (and possibly suspended, not sure)
the patcher bypass gives you a message about "needing a subscription" or something like that if you're banned (and possibly suspended, not sure)
LurkMcGurk
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This has crossed my mind aswell - I reached out and asked a few friends in guilds that I know don't use MQ2 all that much and they replied that people in their guild have been banned recently too. I can't confirm that they never used MQ2 but I can confirm that guilds are scared about this and they're talking about it off of redguides.
Now, that doesn't explain why there are no posts on the eqforums about it. My theory is that people are scared to post publically that they were banned because they know everyone is going to accuse them of MQ2 usage.
Looking at the EQ forums - there IS a post about this problem now... And guess what they're blaming him for? =P
https://forums.daybreakgames.com/eq/index.php?threads/daybreak-customer-experience.244324/
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Try to log in with the patcher, you wont have to log out, and if it says this account is banned then you know. If you use eqgame.exe it says this account needs to be activated or something, it wont kick you out of game.
I suspected DBG was moderating the forums and deleting posts about it until I saw this. I've also spoke to a few other folks in game and the ban has randomly hit their toons as well (alts, bankers, etc...).
What I haven't seen posted on the forums are complaints about how DBG isn't even owning up to what they are doing and contacting folks they are banning...
One of the chars I've gotten from here was hit on Wednesday. It wasn't a account I used a lot so I'm not super butt hurt over it, but it does have me wondering of the safety of my main accounts now. I haven't done RMT on them, but you never know. I don't think I'm even going to email DBG about it. Don't want to rock the boat. I think the seller might have been hit, and they got all accounts associated with him.
aspire2008
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They are being silly about banning on the forums, they've banned about 2-3 of my accounts on their forums, its not like I can't popup and make another account.
Rerolledmq2
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Several friends have been banned here. All responses so far have been that it's due to "account sharing". Changing CC info or even changing IP's can get you banned. The official input on my pal was that his IP changed twice during a single day so he was banned. Complete nonsense.
Remdag is on a power trip, he's falsely banned tons of players, just google him, it's been an ongoing thing across multiple DBG games for years. He seems to just pick a game, pick some weird justification and just go full retard from there.
Remdag is on a power trip, he's falsely banned tons of players, just google him, it's been an ongoing thing across multiple DBG games for years. He seems to just pick a game, pick some weird justification and just go full retard from there.
Yep. Remdag banned me back in August 2016 and left a bad taste in my mouth ever since, and so many other players have been effected by him. I wish we could do something about him, he's scum IMO. I also think there's more to it than monetary reasons, but who knows really. It's pretty much a mystery what goes on over there since they have no phone support and once you get banned you can only ask about your accounts from a new account.
If it happened to me I would send emails to those 3 from Columbus Nova and even Brad Wilcox from DBG but I wouldn't call the offices. If they get enough reports against Max Oakson and Scott Dale maybe they will investigate them. If they ignored me I would start calling. Most people work for someone and have to answer to them. If they are going after certain people without cause or being unreasonable with discussions maybe its time that the people that own the company that employs them found out. If the phone number listed on CC statements is really disconnected that's hilarious.
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On another forum it was verified that Inzane aka maximillian520 has been banned, some 78 accounts, I mean he had atleast 22 on agnarr and he also PLed in phinigel. If you ever got trained by thatsmydaddy or inzane this is him. I imagine a lot of people used his services.. here's his thread:
https://www.redguides.com/forums/th...r-char-option)?p=339816&viewfull=1#post339816
https://www.redguides.com/forums/th...r-char-option)?p=339816&viewfull=1#post339816
hustlin123
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Essentially any ip address he has used would be hit and if you use the same vpn there is a chance it linked up one time or another with the same ip address. If this happened. That person who has 0 affiliation with Maximilian would also be effected. That being said. Anyone who had him log their toon in has most likely been effected for sure.
Happened to me on fippy years ago and it is a big mess
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Ya good point on using very wellknown/public VPNs can cause that. I had that when I farmed WOW but it was a double edged sword as I got one account unbanned up to 10 times cause I said I was using a vpn that was wellknown to hackers.
I bought an account and actually had it 2 step verified. I tried to put a CC on it but I can't because I am not in my home country right now. so I bought Kronos from DBG and my account got banned. I haven't had a chance to send in the petition yet but didn't get email about why my account was banned. Yes my accounts get logged into different IP addresses frequently as I travel for work almost constantly. Sad part is I actually bought the damn kronos from them and passed them to my other toon.
I don't see how someone else putting a cc on your account is reason for ban. Who cares who pays for the account you are getting the money and we are paying.
I don't see how someone else putting a cc on your account is reason for ban. Who cares who pays for the account you are getting the money and we are paying.
Yup, account was from him. I guess that explains it! Question is now, is this going to effect any of my other original accounts? Or just anything he touched?
hustlin123
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All will slowly get hit once remdag gets around to looking into it fully im sure
aspire2008
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I'm curious, how are ya'll even able to setup 2-step verification if your account is banned. Are you still able to login on their website with the banned account?
I had two of my accounts banned immediately after I added two step security to them. They were accounts I had purchased a while back and was planning on keeping. One even had my cc attached to it. I'm cutting my losses on those as I don't want to do anything that will draw more attention to my other accounts. I'm hoping nothing happens even though I have my cc attached to them also.
Chant i would pursue this more its bogus just saying cus i used to use my grandma's cc back in the day then my grandpa disputed charges and2 acct got chargeback bans til i paid them. Have your gf write out a letter saying she authorized this and relationship to you as gf when you petition again
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I sadly have with copy of driver licence and statment showin my cc quit and the order of new one
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Eh just thought bout letter may have to be notarized then they should honor it. If yall live together with samr address on licenses id send copy of hers too but that's me. And if they dont id blast em on twitter where they look like others said and tell your side of things
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Feel free to pm if ya like chant
Buffington
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Is this a fairly certain thing? I was also banned due to an account from Maximillian. How long does it typically take for Remdag to look into attached accounts? Not especially motivated to play my original accounts at the moment.
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Ya I had a pal who got banned after adding 2FA also, which is really odd... makes no sense unless they're matching area codes to zipcodes ?!
Buffington honestly it's hard to tell, I'd say if you dont appeal the ban then they wont look into you and youll be okay, in my experience appealing always lead to losing more accounts myself. But on the same spectrum it seems some people that get banned just have to petition, add 2FA, and verify account details (that you're the owner) and get unbanned, so you choose, or wait see what others do and what happens.
Buffington honestly it's hard to tell, I'd say if you dont appeal the ban then they wont look into you and youll be okay, in my experience appealing always lead to losing more accounts myself. But on the same spectrum it seems some people that get banned just have to petition, add 2FA, and verify account details (that you're the owner) and get unbanned, so you choose, or wait see what others do and what happens.
hustlin123
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I'd agree with Wealthmanager. If you have them look into it rip. If you let it go your other accounts may be fine because they would have hit the ips associated with max as of right now.
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